Head of NHS Patient Services
Donna brings a strong foundation in administration and extensive customer service expertise to her role as Head of Patient Services at LivingCare. With previous experience in the insurance and banking industries, she developed a deep passion for putting people first, combined with a talent for effective and efficient team management.
Since joining LivingCare in 2013, Donna has demonstrated her dedication and adaptability by contributing across multiple departments, gaining a well-rounded understanding of the organisation’s operations. Her unwavering commitment to patient care has positioned her as a champion of LivingCare's patient-first approach, ensuring that every decision and initiative prioritises the needs and well-being of patients.
As a chartered manager, Donna is deeply committed to supporting her team and fostering their growth, believing that an empowered staff is essential to delivering exceptional patient care. Her leadership continues to drive initiatives that enhance the patient experience, reinforcing LivingCare’s mission to deliver compassionate, high-quality care at every step of the patient journey.
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